FAQs
Cleverdog Grooming & Day Care
What services do you offer?
Cleverdog Grooming Day Care & Boarding provides comprehensive pet care services including dog daycare, professional grooming, and overnight boarding, all conveniently available at our Silver Spring, Maryland location.Do I need to make an appointment?
Yes, appointments are necessary for all services.How long does a grooming appointment take?
Grooming appointment duration varies depending on your dog's size, coat condition, and other individual factors, with most appointments ranging from 1 to 3 hours.What vaccinations are required for dog daycare, boarding, or grooming in Silver Spring?
For the safety of all pets, we require dogs to be up to date on rabies, distemper, and Bordetella vaccinations. Proof of vaccinations must be provided before attending our Silver Spring dog daycare or boarding services.Does my dog need a temperament test for daycare or boarding?
Yes, all dogs must complete a temperament evaluation before joining our dog daycare in Silver Spring to ensure a safe and positive group environment.What should I bring when boarding my dog overnight?
For dog boarding in Silver Spring, we recommend bringing your dog’s food, medications, and a familiar item, like a blanket or toy, to help them feel comfortable during their stay.Do you accommodate special diets or medication schedules?
Yes, our trained team can follow special feeding instructions and administer medications as part of our professional dog boarding services.Are dogs supervised during daycare playtime?
Absolutely. At our Silver Spring dog daycare, dogs are supervised at all times by experienced staff to ensure safety, structure, and fun.How are dogs grouped during daycare?
Dogs are grouped by size, temperament, and play style to create a safe and enjoyable dog daycare experience for every pet.What happens if my dog gets sick or injured while in your care?
If your dog becomes ill or injured during daycare, grooming, or boarding, we will contact you immediately and seek veterinary care if needed.Do you offer individual or private playtime?
Yes, we offer one-on-one attention for dogs who prefer a quieter environment instead of group daycare.Are there rest periods during dog daycare?
Yes, rest breaks are scheduled throughout the day to help prevent overstimulation and keep dogs comfortable and happy.What is included in your dog boarding services?
Our Silver Spring dog boarding includes comfortable accommodations, feeding, frequent potty breaks, and supervised playtime or enrichment activities.What is included in dog grooming services?
Our Silver Spring dog grooming includes a bath with hypoallergenic shampoo and conditioner, blow-dry, haircut, nail trimming, ear cleaning, and anal gland expression upon request.Can I tour your dog daycare or boarding facility?
Yes, we welcome pet parents to visit our Silver Spring location and see why we’re a trusted choice for dog boarding, grooming, and daycare.Can I schedule grooming during my dog’s boarding or daycare stay?
Yes, we offer convenient add-on grooming services so your dog can go home clean and refreshed after daycare or boarding.How often should my dog be professionally groomed?
Most dogs benefit from grooming every 4–8 weeks, depending on breed, coat type, and lifestyle. Our Silver Spring dog groomers can recommend the right schedule.What is your cancellation policy for daycare, grooming, or boarding?
We kindly request advance notice for any appointment cancellations or changes. Since our groomers work on commission, it’s important that scheduled appointments are kept whenever possible. We do understand that medical emergencies can arise, and exceptions may be made in those cases. Please contact CleverDog for full details about our cancellation policy.Do you offer express services?
Yes, we offer express grooming services for an additional fee. This option is designed for dogs who may experience anxiety in a crate or have age-related or medical conditions that make longer stays uncomfortable.Do you administer medications?
Yes, we can provide medication administration as part of our services. Our experienced team is trained to safely and gently give medications, including for dogs who may be hesitant or difficult during the process.Do you offer exit baths for boarding stays?
Yes, we offer exit bath services for dogs staying with us for multiple days. This ensures your dog goes home clean and refreshed. Please contact us for more details, as pricing and availability may vary based on your dog’s breed, age, and specific needs.


